Membership FAQ

A full list of membership types and their associated fees can be found on our Membership page.

There are three main membership categories: Individual Membership (including Student), Chorus Membership, and Business/Affiliate Membership. Visit the corresponding membership pages to learn more about each type.

When you join Chorus America, we'll ask you to tell us which type best describes your organization. Some are obvious: symphonic chorus, volunteer chorus, and children/youth chorus. Others require a bit more explanation.

• Professional chorus

A professional chorus can be pre-professional (pays some of its singers some of the time), professional core (pays some of its singers all of the time—a minimum of 12 singers or 25% of the singers in the chorus, whichever is less), or fully professional (pays all of its singers all of the time), but they must meet the following additional criteria:

1. Minimum pay to singers: Twice the minimum federal hourly wage for each hour singers are contracted to rehearse and/or perform (based upon an average of combined rehearsal and performance hours per production). Note: The minimum hourly wage is set by the federal government and required by law.
2. Seasons and concert requirements: Minimum of two consecutive performance seasons with at least three different programs per season.

• Umbrella chorus

An umbrella chorus indicates that you operate several groups under one umbrella. So, if Example Chorus, Inc. operated both the Example Choralaires (an adult, volunteer chorus) and Sing by Example! (a children/youth chorus), they would choose "umbrella chorus" as their designation. However, if they operated multiple choruses of the same type, e.g. all children/youth choirs, then they would choose "children/youth chorus" as their designation.

Click here to view our Create an Individual Account video.

An individual account with Chorus America is our method of keeping track of your personal details, and helps us differentiate between accounts with and without membership. Through your account, you can keep track of and update your email address, mailing address, and communication preferences, as well as things that tell us a bit more about you, like your choral affiliations and how many conferences you’ve attended. Having an account tied to a membership is required for accessing member resources and benefits.  

To create an individual account:

• Go to chorusamerica.org and click on the Login button in the upper right hand corner.
• On the bottom of the screen, click on the  Create an account link.
• On the next page, enter your First Name, Last Name, and Email Address (because this is an individual account, leave the Organization Information section blank) and click the green Submit button.
• Once submitted, you should receive an email confirming your account registration:
  • In that email, click on the provided link to set up your personal Login Name and Password. Please note that your Login Name should not be your email address and should be at least four characters long.

Once your account is set up, you’ll be directed to your Member Dashboard where you can edit your information, update your communication preferences, manage your membership, and more.  

Please note that having an account does not necessarily mean you have membership with Chorus America.

An organization account with Chorus America is our method of keeping track of your organization’s details, and helps us differentiate between accounts with and without membership. Through the account, you can keep track of and update your organization’s email address, mailing address, and communication preferences. The organization account is also used to manage organizational memberships and which individuals receive membership through their connection to the organization as a submember.

To create an organization account:

• Go to chorusamerica.org and click on the Login button in the upper right hand corner.
• On the bottom of the screen, click on the  Create an account link.
• On the next page, enter the First Name, Last Name, and Email Address of the person that should be the Primary Contact for the organization.
• Under Organization Information, click the "Create an organization account" box enter the Organization Name  before clicking the green Submit button.
• Once submitted, the Primary Contact should receive an email confirming the organization's account registration:
  • In that email, click on the provided link to set up the organization's Login Name and Password. Please note that the organization's Login Name should not be an email address and should be at least four characters long.

Once the organization's account is set up, the Primary Contact will be directed to the Member Dashboard where you can edit the organization's information, update communication preferences, manage memberships and submembers, and more.  

Please note that having an account does not necessarily mean you have membership with Chorus America.

Click here to view our Individual vs. Organization account video.

A new feature of our database is that organizations now have accounts and their own logins! This login can, and should be, shared with trusted leaders in your organization who may need access to the organization’s membership account to renew the membership, update mailing addresses or phone numbers, or update the board and staff members associated with the organization’s membership. The organization account will act at as the portal to manage all things related to the organization.  

Individual accounts are for people acting as themselves in our system, no matter what type of membership they have. Individual accounts are needed to do things like register for our Conference, update your personal email and mail addresses and preferences, and provide preferred pronouns and demographic information. 

If you're not logged in to an account:

• Click here to request a password reset email.

If logged in to an account:

• Navigate to the Member Dashboard.
• On the left hand side of the dashboard, click on the Change Password portal page.
  • Here you can edit your Login Name and Password before clicking Submit. 

Still stuck? Simply email the Membership Team and we can reset your password for you.

The Primary Contact is the person who will receive renewal reminders and other important emails and updates for your organization. Chorus America will communicate to the Primary Contact via the email address listed on an organization’s profile.

To change your organization's Primary Contact please contact [email protected] with the First Name, Last Name, and Email Address for the new Primary Contact person. Chorus America staff will make that update on the backend of the system. 

Please note that the Primary Contact designation does not automatically grant that individual submember access. Be sure to add them as a submember through the Add Submembers Portal Page on the left hand side of the Member Dashboard to connect their individual account to your organization’s account.  

One of the best features of having an organizational membership (Chorus, Business, or Affiliate membership) with Chorus America  is that your board and staff all receive membership as well! In our database, they are referred to as submembers, or individuals who receive membership benefits via the organization’s membership. 

To renew a Chorus, Business, or Affiliate Membership:

• Click on My Account in the upper right corner of your screen.
• On the next page, enter your organization's login credentials and click the green Login button.
• On the Member Dashboard select the Join/Renew portal page from the left-hand menu.
• Select the type of membership you'd like to renew.
  • If logged in as an organization, you will only be able to access Chorus or Business/Affiliate memberships for renewal. If you receive an error when trying to access the organization renewal pages, be sure to check that you're logged in with your organization's login credentials!
  • If renewing a Chorus Membership, you'll be taken to a page where you're asked to submit the organization's annual operating budget. Please enter your budget and click the green Submit button.  
• On the renewal form, select your membership for renewal before clicking the green Next button.
• The next page should automatically populate with the information we have on file for your organization. You can make updates to that information before clicking the green Next button at the bottom of the page.
  • One important note: the only field that is not editable on this page is the Primary Contact's name. Please reach out to [email protected] to update that name.
• On the following page, you'll be asked to list the staff and board members who should receive membership through your organization.
  • Click Choose Existing Contacts to extend membership to individuals who have already been connected to your organization.
  • To add new individuals, enter their information in the fields provided. To add more than one new individual, click the Add Board/Staff Member link at the bottom of the page.
  • Once all individuals have been added, click the green Next button.
• On the next page, you'll have an option to make a donation to Chorus America. You can click the green Skip button to move to the next page.
• The following page will show your order summary. Click the green Next button to then enter your payment details for processing.
• After your renewal payment has been processed, you will receive a confirmation and receipt from [email protected] to the organization email we have on file. 

To view and remove your current submembers:  

• Log in to your organization's account.
• On the Member Dashboard click on the Membership Overview portal page on the left side menu.
• Click on the blue text under Active Membership to view your current membership information. 
• Under Submembers, view the people currently affiliated with and receiving membership through the organization.
  • To remove someone from the list, click on the blue End sub-membership link in the top right corner near their name.  

To add board or staff as a submember: 

• Log in to your organization's account.
• On the Member Dashboard click on the Add Submembers portal page on the left side menu.
• To add someone who has previously been connected to your organization as a submember:
  • Click on Choose Existing Contact(s).
  • A list of existing contacts will appear - select the name(s) of the person/people you would like to add.
  • Click the green Confirm button.
• To add someone who is new to your organization:
  • Enter the person's First Name, Last Name, and Email address into the information fields on the form.
    • You can also add address information, but this is not required.
  • To add additional people, click on the Add Submember link above the green Next button.
• Once you’ve added everyone, click on the Next button.
  • On the next page, you will be able to review the added submembers who will be listed as receiving a “free” membership because they are included in your organization’s member benefits.
  • After confirming the information is correct, click the green Join Now button at the bottom of the screen.  The added submembers will receive an email with instructions on how they can create a login to access member benefits. 

To update your organization’s contact information: 

• Log in to your organization's account.
• On the Member Dashboard, click on the green Edit Profile button.
• On the next page, you'll be able to update the Organization's Name, Email, Phone Number, Address, Primary Contact, Chorus Type and Organization Type.
• Click the Submit button to save your changes.   

To update your personal contact information: 

• Sign in to your individual account. 
• On your Member Dashboard, click on the green Edit Profile button.
• On the next page, you'll be able to update your Profile Picture, Email, Mailing Address, Phone Number, Organization Roles, Ethnicity, and Pronouns.
• Click the Submit button to save your changes.   

Yes, you can have multiple  addresses associated with your account, and you can even note “seasonal” addresses, if you stay at a different location for long periods of time. You can note addresses for Home, Work, School, or Vacation Home.  

Please note: one address must be listed as your Primary Address (designated by a checkbox on the add/edit address form). The primary address is where Chorus America will send physical mail, such as our magazine the Voice or donation acknowledgement letters.

To edit your addresses:

• Log in to your account.
• On the Member Dashboard, click on the Manage My Addresses portal page on the left side menu.
• To edit an existing address:
  • Click on the three dots to the right of the address and select Edit Address.
  • On the next page, you'll be able to update the listed address information.
  • Click the green Submit button to save your changes.
• To remove an existing address:
  • Click on the three dots to the right of the address and select Delete Address.
  • Please note that an address listed as the Primary Address cannot be deleted .
• To add an address:
  • Click on the green Add Address button.
  • On the next page, you'll be able to input new address information.
  • Click the green Submit button to save your changes.

All members of Chorus America can now receive a physical copy of our publication, The Voice! 

To update your mailing preferences for the Voice:

• Log in to your account.
• From your Member Dashboard, click on The Voice portal page on the left side menu.
• On the next page, you can indicate whether or not you’d like the publication mailed to you and update your mailing address.
  • Please note that updating your mailing address on this page will mark it as your Primary Address for all physical mail in our system.  

To manage your communication preferences:

• Log in to your individual or organization account.
• From the Member Dashboard, click on the Manage Email Subscriptions portal page on the left side menu.
• On the next page, toggle on or off the Unsubscribe All button associated with the email address listed.
  • Toggling on the Unsubscribe All button will remove you from Chorus America’s enewsletter, updates, and other program announcement emails. Emails like receipts may still be sent from Chorus America.

If you wish to be completely removed and never contacted by anyone at Chorus America, please contact us at [email protected].  

To post a news item, you must be logged in as a Chorus America member. Once logged in, you have a few ways to create a News post: 

• Navigate to the Connect tab at the top of your screen, and from the dropdown menu click on Member News. Under Post Your News, click on the link in the second sentence, “post a news item,” to submit your news to share with our members.
• Navigate to the Member Dashboard by clicking on My Account in the top right corner. On the right side under the welcome message, you can both view the News items you’ve submitted and post a news item there as well.
• You can also submit your news item here.

Note:  Job postings should be posted to our Job Board. Please refrain from duplicate postings in Member News. Generally, posts will be reviewed within one business day.

To post a job:

• Go to the Job Board.
• In the upper right hand corner click on Log In.
  • If you've previously created an account or posted a job to the Job Board, log in on the next page with your email and password.
    • Please note: The Chorus America Job Board is currently hosted on a platform separate from our website. Because of this, your Job Board log in credentials are completely separate from your regular Chorus America Login Name and Password.
  • If you've never logged in or posted to the Job Board, click on Create an account.
    • On the next page, please provide your First Name, Last Name, Email, and Password.
    • Click Create Account to submit.
• Once logged in, click on the green Post a Job button on the top left of the screen.
  • On the next page, you'll be able to provide Job Post Details, select the Post Duration (and corresponding fee) and submit Payment Details. 

Chorus America reserves the right to refuse or cancel a membership or a program registration at any time for any reason, and will issue a refund as appropriate. Contact the Membership Team to inquire about your membership status.

To renew an Individual or Student Membership:

• Click on My Account in the upper right corner of your screen.
• On the next page, enter your individual login credentials and click the green Login button.
• On the Member Dashboard select the Join/Renew portal page from the left-hand menu.
• Select the type of membership you'd like to renew.
  • If logged in as an individual, you will only be able to access Individual or Student memberships for renewal. If you receive an error when trying to access the individual renewal pages, be sure to check that you're logged in with your individual login credentials!
• On the renewal form, select your membership for renewal before clicking the green Next button.
  • If you'd like to opt-in to automatic renewals, select the box next to I would like to automatically renew my membership.
• The next two pages should automatically populate with the information we have on file for you. You can make updates to that information before clicking the green Next button at the bottom of each page.
• On the following page, you'll have an option to make a donation to Chorus America. You can click the green Skip button to move to the next page.
• The following page will show your order summary. Click the green Next button to then enter your payment details for processing.
• After your renewal payment has been processed, you will receive a confirmation and receipt from [email protected] to the organization email we have on file.