Communications Associate

Chorus America
Location: 
Washington, DC
Type of Position: 
Administrative
Application Deadline: 
Friday, October 8, 2021

FLSA: Exempt, Full-Time 

SUPERVISOR: Associate Director of Communications 

DATE UPDATED: September 15, 2021 

 

ABOUT CHORUS AMERICA 

Chorus America is the advocacy, research, and leadership development organization that advances the choral field. Our mission is to empower singing ensembles to create vibrant communities and effect meaningful change. We support and serve choral conductors, administrators, board members, and singers with tools, training, peer networking, publications, and access so that choruses are better able to contribute to their communities. Our membership includes more than 6,000 choruses, individuals, and businesses. 

Chorus America’s work to strengthen choral leaders and ensembles is rooted in our commitment to access, diversity, equity, and inclusion (ADEI). In our continued efforts to help build and reflect a diverse and equitable choral field and to grow in this work within our own organization, ADEI principles are woven into the development of our programs, services, and policies. 

POSITION SUMMARY 

Chorus America seeks a versatile, team-oriented professional to join our dynamic communications team in engaging and serving the North American choral field through our communications channels. The communications associate produces messaging and content for a variety of formats and audiences, and interfaces with a wide range of constituents; strong written and interpersonal communications skills are essential, as is the ability to work both independently and in collaboration with numerous colleagues.  

Core responsibilities include corresponding with Chorus America’s advertising partners, crafting and coordinating recurring communications, and compiling and creating announcements and features for our digital and print channels. As part of Chorus America’s continued commitment to access, diversity, equity, and inclusion (ADEI) as a foundation of our work, this position will incorporate diverse perspectives and representation in all of our communications efforts, and also highlight endeavors by Chorus America and other choral organizations that advance ADEI work. 

WORK LOCATION 

This position requires occasional tasks performed at our Washington DC office. Chorus America is currently a remote-first organization as we work towards a hybrid plan that will require DC-area staff to work at our office in person at least four days per month. We provide a laptop and technology support to enable effective remote work; a reliable WiFi and phone connection are required.  

Our small staff has built a dynamic team culture rooted in collaboration and relationship-building, and we continue to actively adapt our culture and approach to teamwork to bridge in-person and remote staff communication. 

PRIMARY RESPONSIBILITIES 

CORPORATE AND COMMUNITY RELATIONS (40%) 

  • Serve as the point person for all administrative aspects of Chorus America’s advertising program, including confirming contracts, collecting advertiser materials, preparing invoices, and maintaining accurate tracking systems 

  • Conduct regular prospecting and create communications to solicit potential advertisers, assisting advertising team with targeted outreach as needed 

  • Contribute to execution of annual Chorus America virtual and in-person Conferences, including on-site responsibilities as assigned, prep work, and follow-up 

CONTENT CREATION & OVERSIGHT (35%) 

  • Create and send regularly recurring email communications, including member e-newsletter  

  • Research, compile, and write regularly recurring news sections in Chorus America’s Voice magazine, plus features as assigned and as opportunities arise 

  • Write and publish articles for the Chorus America blog and other digital channels as assigned and as opportunities arise 

  • Perform regular maintenance of website to ensure information is current, reduce clutter, and streamline navigation; including posting and troubleshooting of Member News and Calendar sections 

  • Maintain and identify opportunities to enhance the organization’s social media presence, and collaborate with staff to contribute to social strategy, goals, and special initiatives 

  • Co-manage organization’s communications calendar, helping to fulfill and balance the messaging priorities of multiple departments 

  • Assist with development of informational and marketing materials for Conferences and other Chorus America programs and initiatives 

DATA, STRATEGY, AND ANALYSIS (25%) 

  • Serve as the department point person for pulling, uploading, and segmenting contact lists for emails using Chorus America’s CRM and commercial email provider 

  • Execute mailing of magazine’s print edition, and posting of website articles and online publishing of digital edition; maintain archives of files and issues 

  • Collect regular statistics on website usage and performance to share with communications team 

  • Conduct research on advertising trends as well as needs and preferences of advertisers in the choral community 

  • Collaborate with advertising team to adapt, develop, and implement new and existing advertising channels to respond to the needs of the choral field and Chorus America’s revenue goals 

QUALIFICATIONS 

  • Associate’s degree or a similar level of work or life experience that provides a strong foundation in the skills required to fulfill the responsibilities of the position 

  • Excellent written and verbal communication skills, including strong writing, editing, and proofreading, with the ability tell stories and write persuasively 

  • Strong organizational skills to maintain record systems and to initiate improvements in consultation with supervisors 

  • Ability to plan, manage competing priorities, track and meet deadlines, and execute a variety of tasks and responsibilities 

  • Can work independently, and proactively seeks to assist others and identify solutions to problems

  • Proficient with Microsoft Office and Google Suite programs; comfortable with learning how to use new software and technology tools 

  • Can travel once per year to work on-site at our Conference, approximately five days in June including weekend dates  

  • A personal approach that values the individual and respects differences of race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, and socio-economic circumstance. 

PREFERRED QUALIFICATIONS 

  • Subject matter expertise or strong interest in arts and culture; experience in and/or enthusiasm for choral and vocal music 

  • Understanding of SEO and content marketing 

  • Familiarity with website content management systems (e.g. WordPress, Drupal) 

  • Comfort with Adobe Creative Suite and editing to follow style guides 

Chorus America is a registered 501(c)3 not for profit organization and an equal opportunity employer. Access, diversity, equity, and inclusion is a critical component of our mission, vision, and values. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, marital status, mental or physical disability, pregnancy, military or veteran status, or any other basis prohibited by state or federal law. People underrepresented in the choral field by race, class, ability, and/or gender identity are encouraged to apply. 

Compensation and Benefits: 

Salary: $40,000 annually with full medical, dental, vision, short- and long-term disability, and life insurance coverage, and paid vacation and sick leave. 

Application Procedure: 

Interested applicants should submit a resume and cover letter to Anne Grobstich Erps at [email protected] with the subject line: Chorus America Communications Associate. Applications must be received by October 8, 2021. 

Candidates who are invited for an interview will be asked to provide a writing sample. 

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